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About the Submitter
This piece was originally submitted by Thomas J. Leonard, Founder, Coach University, who can be reached at thomas@thomasleonard.com, or visited on the web.
A Virtual Assistant is just like an executive assistant or personal assistant, except that the Virtual Assistant handles your affairs from a distance, and electronically. This Top 10 List reviews the 10 most common ways to utilize the services of a Virtual Assistant. I've included my own experience below, when appropriate. (And, in case you're wondering, my VA isn't available for new clients...sorry.)
1. Get your bills paid.
I haven't paid a bill for two years...my VA/bookkeeper, Irene, does all of that for me, using Quicken and CheckFree, via her computer. ALL of my bills use a mailing address at a mailbox-type place minutes from her home; she picks up the mail/bills and pays the bills each week using my pass code from my BankOne business checking account. She sends me the bank statement monthly which is one way I have to verifying my bank balance. Of course, embezzlement is ALWAYS a risk, so don't turn over your checking account to someone who you don't know well or trust....Also, you may want to simply wire in or transfer funds from another account each month to your bill paying account if you're concerned about full access to your checking account funds.
2. Screens and forwards your mail.
Irene is sharp; she knows what I want to see and what I don't want to see, snail-mail wise. I get a weekly Priority Mail envelope from her with just the goodies. What a relief! She uses her good judgment.
3. Solves problems that you don't want to solve.
I have a coach on contract who I pay $100 each time I have a problem that I don't want to deal with. I just tell my VA/Coach what outcome I want, answer her questions and wait for the email that it's done. Now, this isn't always perfect, but it works most of the time. Just knowing that I have someone to delegate problems to is such a great feeling!
4. Screen and handle email.
I know of several business owners who have a Virtual Assistant look at all of their email and handle what they can, leaving the rest for the business owner to handle. This can free up an hour or two a day and is reason enough to have a VA. Your VA just goes into your incoming email queue and does his/her magic several times a day. Dealing with confidential matters? Just set up a secret/private email address that you only give out to selected people.
5. Manage projects or reporting.
My VA has a weekly checklist of the information, statistics or reports that I need for a number of my projects. Sure, I could compile them myself, but why? I'd much rather the VA do this, and follow up the folks who haven't reported in (I'm not a good 'chaser). Sure, it's cheating, but what's wrong with living an insulated life?
